(Murfreesboro, TN) In today’s technological times, it’s more important than ever for 9-1-1 call centers to be up-to-date with smartphones and advancements made in communication. Thankfully, the dispatch center inside the Murfreesboro Police Headquarters is on top of the tech trend, allowing dispatchers to truly be a vital lifeline between callers and emergency responders.

Murfreesboro Fire & Rescue Chief Mark Foulks stated…

911-Communications Director Seth Russell said…



Russell told WGNS that technology at the 9-1-1 Communications Center lets dispatchers get a much clearer picture of where a caller is located, which is especially important in cases involving domestic violence or when a caller needs medical help…



GIS stands for Geographic Information System.

It is important to check your smartphone to ensure your GIS is turned on to share with emergency responders. Next Generation GIS, often referred to as NG 911, allows dispatchers to accurately map your coordinates or address.

For emergencies, always call 9-1-1. For non-emergencies in Murfreesboro, dial 615-893-1311 (Learn more here).